Correspondence Management
berry® has elevated correspondence management to a new level! berry® has helped numerous governmental organizations and private institutions organize their communication through a single platform.
Through its simple interface, berry® provides control to people in charge to make decisions, design their processes or even run dynamically! berry’s well-crafted user experience amuses both top management and active operational employees through its wide set of features and permission levels.
Dynamic Interface
Our modern and responsive interface simplifies the process to attain the required information to perform relevant actions. berry’s user-friendly interface provides the user with a convenient and uncluttered view, without the distraction of popups and excessive page reloads.
Each user can view only the correspondences related to their role and permission level at that stage of the workflow. A quick and intuitive search bar is always available, allowing users to perform specific searches within correspondences.
The system is compatible with popular browsers, such as Google Chrome, IOS Safari and Firefox.
Workflow Management
For a fully streamlined and trackable workflow, each correspondence is tracked from creation to archive, showing the current owner and all previous owners responsible for each step. berry® allows system administrators to set and change the steps that a correspondence must pass through during its life cycle (e.g. draft, confirmed, signed and delivered) and end users can track the progress of any given correspondence in a graphical presentation of this preset workflow. The forwarding log shows all actions that took place on the correspondence, which makes it easy to view the timeline of the workflow in detail, and the system also shows the reminders log related to a single action. All this information is displayed in an elegant and well-designed visual timeline.
Roles & Ownership
With over 170 permissions and the ability to assign different roles, berry® provides system administrators with the power to set permissions associated with each role. The permission levels introduced ensures information is shared with the intended role defined within the organization.
Each correspondence is assigned to an owner, and can be transferred as required, to ensure accountability and correct follow-up. Every action has an associated deadline, and with comprehensive reminder tools, the relevant owner is alerted when the deadline is approaching.
berry® uses a smart and flexible email and SMS approach to notify the owner and relevant parties about a missed or an approaching deadline so appropriate actions or escalation sequence can be taken. berry® also provides users with the power of delegation to another individual or department during a leave of absence.
Documents & Archive Management
We understand the importance of being able to access the data you need, right when you need it. That is why we’ve integrated the fastest search engine technology to allow you to search millions of documents and records in a few seconds. berry® stores data securely and efficiently, with every document connected to its artifacts, so you will never have to struggle to find what you need. berry® has integrated the best OCR technology providers in the world to allow instant search within scanned documents, for both Arabic and English.
Organizational Committees
Long term goals and accomplishments require multi-department involvement within an organization, this might include both internal and external collaborators. Organizational committees ensure easy and simple exchange of project documentation, correspondences in addition to tracking performance so everything falls into place.
Create committees, assign members and collaborators, share information in addition to setting common goals.
Contacts Management
berry® proudly presents a market-leading, comprehensive database of your internal team members and external collaborators, with linked records and action history. Contacts and organizations are connected with their relevant correspondences, meetings and assignments, and the system can even flag up any errors or duplicates.
Meetings & Voting Management
Our powerful scheduling system instantly streamlines meeting management, even within large teams and multiple departments. berry® brings together internal and external invitees, with links to the relevant correspondence and documents, so that meetings can run smoothly and efficiently. From team catch-ups to complex events, this advanced and comprehensive platform facilitates seamless collaboration, well-organized meetings, robust voting procedures, and thorough documentation. The meetings module is integrated with popular calendar services, including iCloud, Microsoft Exchange, Google, and Outlook, so you can synchronize your appointments across all your platforms and devices.
Reporting
For robust and effortless reporting, system administrators can generate audit trail reports that unveils every action performed on a single correspondence along with the responsible user for that action.
Through its flexible design, the system can send customizable actions, such as receiving a correspondence, read receipts in addition to authorizing external entities to view and check the status of a correspondence. Berry’s reporting feature allows managers to view detailed user performance reports, for individual users, teams, or committees.
Ultimate Integration
berry® has been built using the latest technologies to maximize the potential of this revolutionary correspondence and workflow management system. The system has the capacity to integrate with other systems seamlessly, such as any existing DMS, Active Directories or HR Management systems that allows berry® to read the organizational hierarchy to help unleash the full power of berry’s roles and ownership. Through its secured loosely coupled architecture, berry® has the power to integrate with any system to fulfill your business needs!
Announcement Management
With berry, you can manage, classify, archive and search announcements depending on user permissions. You can set the confidentiality of your announcements, according to assigned user privileges, and provide an expiration date or duration period.
Write or edit announcements directly within the system, using Microsoft Word, and publish to the intended employees, groups, departments, or roles within the organization.
Project & Initiative Management
Projects and initiatives organization is getting simpler. Through berry, you can assign tasks and track projects progress towards target!
The beautifully designed user interface gives you an instant visual update of the tasks, cases, and initiatives in progress. It also allows you to track individuals, teams, and the overall organizational performance to help you achieve your targets!
XC: Executives Communicator
Executives will always be connected, thanks to the innovative Executives Communicator. High level users, such as executives and presidents can instantly view actions, appointments, and contacts on a personal dashboard. XC offers executives the ability to review, approve, sign and send documents in addition to managing meetings and communications through one centralized hub on your tablet or smartphone.
Document Editing & Signing
Real-time, collaborative document editing has never been that simple!
With Microsoft Word Online, creating and editing documents is completely intuitive. You can add hand notes or textual annotations for instant review.
Managers and executives can use the e-signature and digital signature tools to quickly sign documents, and the system will instantly send this document for the intended reviewer.